Ace Altair Travels is located conveniently at Sunway Velocity Designer Office, Jalan Peel, Kuala Lumpur. We have been in service for the past 16 years. We have a team of dedicated individuals who are experienced personnel and able to work in a team environment with a passion and commitment to see ideas that project to success. We have the desire to make a difference in our quality of life through our contribution to the development of accessible tourism in Malaysia.
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Introducing “TRAVEL ASSIST’ ® – enabling disabled and elderly travel
ACE ALTAIR TRAVELS SDN BHD was incorporated on 09 July 2004, and is licensed with the Ministry of Tourism, Malaysia to conduct Inbound, Outbound and Ticketing operations. Being a full fledged travel service provider, we have been providing services to individuals, corporate sectors and travel associates for both inbound and outbound markets. Our current products are geared to meet the needs of the leisure and corporate travellers. Our current services and products provided by AAT include travel consultation, pre-arranged tours, custom packages, reservations for lodging, rental cars, rail passage, visa applications, air flight bookings etc.
Accessible Tourism is tourism and travel that is accessible to all people, with disabilities or not, including those with mobility, hearing, sight, cognitive, or intellectual and psychosocial disabilities, senior citizens and those with temporary disabilities. According to a United Nations report in 2008, 10% of the world’s population has some form of disability. Out of these 25% of these are physically disabled. The disabled will only be able to travel when their accessibilities needs are met. These special needs people normally are accompanied by their families or caretakers, thus making it a larger number of travellers. They may need special rooms and disabled friendly facilities which are normally only available in the higher category hotels , special equipments, such as portable ramps, hoists, portable toilets and shower chairs, etc.
This year as a value added product we are pleased to introduce ‘TRAVEL ASSIST’® .This service is specially designed to assist the disabled traveler. One of the main objectives of the company is to provide travel assistance to the disabled, senior citizens and the elderly. to the disabled, senior citizens and the elderly. Our services include providing transportation with specially equipped vehicles wheel chair lifts, arranging suitable accommodation, identifying places of attractions and restaurants that are accessible, arranging special equipments used by these travellers and providing trained personnel to assist these special needs travellers. We also provide training for staff at hotels, restaurants and places of attractions.
The owners of the company are a husband and wife team, Antony Leopold and Vimala Devi. Antony is himself a disabled person. Together they have over 30 years of experience in the travel field and a team of dedicated and trained staff to achieve their objectives.
In Malaysia they are the pioneers in these “niche market’ trade and attain their objective have embraced their following strategies;
Accessible Tourism is tourism and travel that is accessible to all people, with disabilities or not, including those with mobility, hearing, sight, cognitive, or intellectual and psychosocial disabilities, senior citizens and those with temporary disabilities. According to a United Nations report in 2008, 10% of the world’s population has some form of disability. Out of these 25% of these are physically disabled. The disabled will only be able to travel when their accessibilities needs are met. These special needs people normally are accompanied by their families or caretakers, thus making it a larger number of travellers. They may need special rooms and disabled friendly facilities which are normally only available in the higher category hotels , special equipments, such as portable ramps, hoists, portable toilets and shower chairs, etc.
This year as a value added product we are pleased to introduce ‘TRAVEL ASSIST’® .This service is specially designed to assist the disabled traveler. One of the main objectives of the company is to provide travel assistance to the disabled, senior citizens and the elderly. to the disabled, senior citizens and the elderly. Our services include providing transportation with specially equipped vehicles wheel chair lifts, arranging suitable accommodation, identifying places of attractions and restaurants that are accessible, arranging special equipments used by these travellers and providing trained personnel to assist these special needs travellers. We also provide training for staff at hotels, restaurants and places of attractions.
The owners of the company are a husband and wife team, Antony Leopold and Vimala Devi. Antony is himself a disabled person. Together they have over 30 years of experience in the travel field and a team of dedicated and trained staff to achieve their objectives.
In Malaysia they are the pioneers in these “niche market’ trade and attain their objective have embraced their following strategies;
- Effectively segmenting and targeting the potential customers in the larger travel market.
- Successfully positioning ourselves as travel specialist especially as a Disabled Friendly Service.
- Managing relationships with our partners in the Tourism and Hospitality Industry.
- Develop a repeat business base of loyal customers.
- Earning a name as a reputed and preferred agent locally an internationally.